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Privacy Policy

As Göz Nurunu Koruma Vakfı (Göz Vakfı) hospitals and medical centres, we understand how important privacy is for our patients, staff, job candidates, participants, subcontractor employees and business partners.

This Privacy Policy provides a general framework regarding our information practices. It applies to the Göz Vakfı website, the online transactions on the site and the services provided at our affiliated institutions.

What information do we collect about you?

Information you provide directly: Within the scope of healthcare services, identity information such as name, surname, national ID number, address, telephone and social security number may be requested. Identity information may also be requested for online transactions and job applications.

Information about your use of the Services:

  • Identity information
  • Health information and treatment history
  • Contact information (e-mail, telephone number)

Information from third-party sources: Information about you may be obtained from publicly and commercially available sources.

Automatically collected information:

  • Your Internet Protocol (IP) address
  • Your user and account names
  • Telephone number
  • Geographic location based on GPS / Wi-Fi / network information

How do we use your information?

We may use the information we collect for the following purposes:

  • To register you for a Service
  • To provide the Service you request
  • To provide personalised services
  • To send advertising and promotional communications
  • For market, customer, product and service evaluation and analysis
  • To improve services and develop new products

To whom do we disclose your information?

We may disclose your information to the following:

  • Affiliates: Göz Vakfı and its affiliated institutions
  • Service providers: Companies that provide services on our behalf (such as billing and e-mail)
  • Patient relatives: Information about your health status within the framework of the relevant legislation
  • Legal requirements: Where compliance with the law is mandatory

How do we ensure the security of your information?

To ensure the integrity and protection of customer data:

  • The necessary software and hardware have been determined
  • Resources have been allocated for uninterrupted provision
  • Our staff have been trained and responsibilities documented
  • Infrastructure has been established to back up all data
  • Access operations in the hospital information system have been restricted
  • Patient files are provided only to patients, relatives they have given written consent to, and authorised institutions

The three fundamental principles of information security are confidentiality, integrity and accessibility by authorised persons.

Your rights regarding your data

Regarding your data processed within Göz Vakfı, you have the right to:

  • Learn whether your data is being processed
  • Request information if your data is being processed
  • Learn the purpose of processing
  • Know the third parties to whom the data is transferred and the data transferred
  • Request the correction of incomplete or inaccurate data
  • Request the deletion of data when the reason for processing no longer exists
  • Request that corrected or deleted data be notified to the third parties to whom it was transferred

What principles do we observe when processing your personal data?

  • Processing in compliance with the law and the rule of good faith
  • Accuracy of data processing
  • Processing for specific purposes
  • Processing for legitimate purposes
  • Proportionate and limited processing
  • Keeping data up to date
  • Retaining data only for as long as necessary for its purpose

Third-party links in our Services

Our Services may contain links to third-party websites and services outside our control. We are not responsible for the privacy and security of these websites. On behalf of our institution, only the information published at www.gozvakfi.com is the responsibility of the institution.